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Customer Services Advisor

Customer Services Advisor

Up to £22,000.00 PA – Darwen

This is a great opportunity for creative candidates who have an interest in textiles, fashion and upholstery. Someone who is customer focused, demonstrating drive and excellent interpersonal skills who can quickly establish excellent working relationships with customers.

Principle Accountabilities
Liaising with internal and external customers regarding pricing, product and delivery information
Preparation of quotations
Clarification and progressing of orders
Supporting Area Sales Managers
Dealing with telephone enquiries and any customer issues and enquiries

Knowledge, Skills & Experience
A minimum of 2 years customer service experience, ideally supported by an appropriate qualification (NVQ, BTEC or similar)
A confident and affable telephone manner
Quick to assimilate information and ability to use initiative
Previous experience of excellent customer service
Must be numerate and computer literate with thorough attention to detail
A team player who is reliable, flexible, self-motivated, organised and resourceful
Collaborate with other key support departments i.e. Supply Chain, Logistics and Production

Minimum of GCSE / O level education, or equivalent.
NVQ / ILM level 2 / 3, or equivalent preferred.

We regret to inform you that only shortlisted candidates will be contacted.

  • Contract Type: Permanent
  • Start Date: Immediate Start
  • Areas: Darwen, Rochdale
  • Sectors: Other
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