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Telecoms Customer Service Advisor

Telecoms Customer Service Advisor


Mon – Friday

Salary, £18,000 – £20,000pa

Permanent Position

We have an exciting opportunity for an experienced Telecoms Customer Service Advisor located in the Bury area, not your usual call centre environment but a friendly atmosphere within a small office.

Do you like to provide the full Customer Service Experience, then this is the position for you!

Role and responsibilities

  • Dealing with all customer enquiries, via call or emails
  • Processing sales orders and completing of admin tasks
  • Updating CRM systems ensuing customer details are accurate
  • Upselling of services to customers
  • Managing own workload
  • Working towards customer targets



  • Exceptional written communication
  • Excellent telephone manner
  • Prior experience in a telecom customer service role
  • Experience with CRM systems
  • Good IT skills


Employee benefits

  • Training and Development
  • Perkbox
  • Bespoke Pension Scheme
  • On site free parking
  • Work office days out


Unfortunately due to a high number of applicants only those that have been shortlisted for this position will be contacted.

  • Location: Bury, Lancashire
  • Contract Type: Permanent
  • Salary: £18.00 - £20.00, per-annum
  • Start Date: Immediate Start
  • Areas: Bury, Lancashire
  • Sectors: Commercial
  • Reference: NES-EH-TCSA
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